17 February 2015
Bringing instant text-messaging to a web hosting industry
OÜ Bamboo Group developed and delivered a client-oriented mobile text-messaging solution to the largest web hosting provider in Belarus and domain registrar, Hoster.by.
Hoster.by provides professional web hosting services and domain registration services in more than 150 domain extensions. The company acts as a technical administrator in .BY domain extension. Hoster.by is authorized to provide hosting services to public institutions and civil society organizations.
Hoster.by got a quick and flexible solution based on our ready-to-use API that allowed them to send text alerts to customers to notify them about regular payments required and about the expiration of contracts.
The operators of OÜ Bamboo Group outsourcing call-center also perform routine follow-ups on the customers to prevent any delay in payments. Statistics shows that 98% of customers forget contract details and they feel very grateful when being notified.